Frequently Asked Questions
In this section, we have collected the most prominent questions that may be on your mind about our services, reservations, amenities, and various travel policies. Our goal is to provide an easy and clear experience for all our customers, so we always strive to answer every inquiry accurately and clearly. If you don't find your answer here, feel free to contact us and we'll be happy to help you.
الاسئلة الشائعة
You can cancel the reservation 24 hours before the trip date.
You can change the trip date by contacting customer service.
We accept cash, credit and debit cards.
Yes, you can get a refund according to the cancellation policy.
Yes, you can change the passenger name 24 hours before the trip date.
You can carry one bag with a maximum of 20 kg.
Yes, we offer special discounts for students when presenting a student card.